{"id":16635,"date":"2026-09-05T12:56:35","date_gmt":"2026-09-05T12:56:35","guid":{"rendered":"https:\/\/dev.cablesafe.com\/faq\/"},"modified":"2026-09-05T12:56:35","modified_gmt":"2026-09-05T12:56:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.cablesafe.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16635\" class=\"elementor elementor-16635\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adcc4fb e-con-full e-flex e-con e-parent\" data-id=\"adcc4fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c8e62 elementor-widget elementor-widget-shortcode\" data-id=\"e2c8e62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"csh-faqp\" data-csh-faq><div class=\"csh-fhero\" style=\"background-image:url('https:\/\/dev.cablesafe.com\/wp-content\/uploads\/2026\/09\/cablesafe-safety-hooks-walkway-refinery.jpg')\"><div class=\"csh-wrap csh-fhero-grid\"><div><p class=\"csh-mono is-y\">Frequently asked questions<\/p><h1 class=\"csh-h1 is-sm\">Frequently asked questions<\/h1><p class=\"csh-lead\">Ordering, load ratings, standards, shipping and documents \u2014 in one place. Type a word or pick a topic.<\/p><\/div><div class=\"csh-fast\"><b>Faster than searching?<\/b><p>Call <a href=\"tel:+31334614844\">+31 33 461 4844<\/a> or mail <a href=\"mailto:info@cablesafe.com\">info@cablesafe.com<\/a>. We aim to respond within 1 business day.<\/p><\/div><\/div><\/div><div class=\"csh-fbody\"><div class=\"csh-wrap\"><div class=\"csh-fsearch\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"11\" cy=\"11\" r=\"7\"\/><path d=\"m20 20-3.5-3.5\"\/><\/svg><input type=\"search\" data-f-q placeholder=\"Search: load, ATEX, glow, datasheet, distributor\u2026\"><\/div><div class=\"csh-fchips\" data-f-chips><button type=\"button\" class=\"on\" data-g=\"all\">All<\/button><button type=\"button\" data-g=\"order\">Ordering &amp; pricing<\/button><button type=\"button\" data-g=\"load\">Products &amp; load ratings<\/button><button type=\"button\" data-g=\"std\">Standards &amp; certification<\/button><button type=\"button\" data-g=\"ship\">Shipping &amp; distributors<\/button><button type=\"button\" data-g=\"docs\">Data sheets &amp; documents<\/button><\/div><p class=\"csh-fcount\"><span data-f-n>18<\/span> questions<\/p><div class=\"csh-fgroup\" data-g=\"order\"><h2>Ordering &amp; pricing<\/h2><p class=\"csh-fintro\">No prices on the public site. Add products to your quote request. We aim to respond within 1 business day.<\/p><details><summary>Why can&#039;t I see prices?<\/summary><p>Pricing depends on the product, quantity, destination and applicable distributor agreement. Request a quotation for current pricing.<\/p><\/details><details><summary>Can I request a quote for several products at once?<\/summary><p>Yes. Add the required products and quantities to the quote request.<\/p><\/details><details><summary>What is the minimum order quantity?<\/summary><p>Minimum order quantities and packaging vary by product. Contact us for the applicable quantity.<\/p><\/details><details><summary>How do I become a distributor?<\/summary><p>Apply through the distributor form. CableSafe will contact you about the next steps.<\/p><\/details><\/div><div class=\"csh-fgroup\" data-g=\"load\"><h2>Products &amp; load ratings<\/h2><p class=\"csh-fintro\">Not sure which size you need? Contact us with the details of your application.<\/p><details><summary>Is the static load per hook or per pair?<\/summary><p>Per hook, loaded vertically at the throat. Double hooks are rated for the whole hook, not per slot.<\/p><\/details><details><summary>Which size do I need for welding cable?<\/summary><p>That depends on the cable type, the combined weight, the spacing between the hooks and the site conditions. Send us these details and we advise you on the size, based on the approved load rating.<\/p><\/details><details><summary>How long does glow-in-the-dark stay visible?<\/summary><p>Several hours after a full charge in daylight or plant lighting; it recharges under normal plant lighting.<\/p><\/details><details><summary>Can the hook be used outdoors and in cold?<\/summary><p>UV resistance and the temperature range are stated per model in the data sheet. Contact us if you need this information for your application.<\/p><\/details><details><summary>What is the difference between Extreme and Light?<\/summary><p>Material, sizes, applications and approved load ratings differ per model. Compare both product pages or contact us for advice.<\/p><\/details><\/div><div class=\"csh-fgroup\" data-g=\"std\"><h2>Standards &amp; certification<\/h2><p class=\"csh-fintro\">Standards and certifications apply per product. Contact us for the applicable product documentation.<\/p><details><summary>Are Safety Hooks suitable for ATEX zones?<\/summary><p>Safety Hooks are not automatically ATEX certified. Suitability must be assessed for the specific zone, application and site procedure.<\/p><\/details><details><summary>Which OSHA rule covers housekeeping?<\/summary><p>OSHA 1926.25 covers housekeeping.<\/p><\/details><details><summary>Is there a declaration of conformity?<\/summary><p>Available declarations vary by product. Contact us for the applicable product documentation.<\/p><\/details><\/div><div class=\"csh-fgroup\" data-g=\"ship\"><h2>Shipping &amp; distributors<\/h2><p class=\"csh-fintro\">Contact us for current availability, lead time and shipping location.<\/p><details><summary>How fast can you deliver?<\/summary><p>Availability and lead time vary. Contact us for the current lead time and shipping options.<\/p><\/details><details><summary>Do you ship to my country?<\/summary><p>CableSafe supplies customers and distributors in multiple regions. Contact us for the appropriate route for your country.<\/p><\/details><details><summary>Can I order a sample?<\/summary><p>Samples may be available for business customers. Product and freight charges may apply.<\/p><\/details><\/div><div class=\"csh-fgroup\" data-g=\"docs\"><h2>Data sheets &amp; documents<\/h2><p class=\"csh-fintro\">Available documents differ by product.<\/p><details><summary>Can I download data sheets without an account?<\/summary><p>Available documents differ by product. Download the documents shown or contact us for additional information.<\/p><\/details><details><summary>Do you have CAD \/ BIM files?<\/summary><p>2D DWG and 3D STEP for hooks and guards, under Documents on each product page.<\/p><\/details><details><summary>The QR code on my hook: what does it do?<\/summary><p>It opens the product page for that exact size. Useful for inspections and for reordering on site.<\/p><\/details><\/div><div class=\"csh-fempty\" data-f-empty>Nothing for that word yet. <a href=\"https:\/\/dev.cablesafe.com\/ar\/contact\/\">Contact us<\/a>. Our team will respond.<\/div><div class=\"csh-fstill\"><div><b>Still a question?<\/b><p>Send us the details of your application. We aim to respond within 1 business day.<\/p><\/div><div class=\"csh-cta\"><a class=\"csh-btn csh-btn-y\" href=\"https:\/\/dev.cablesafe.com\/ar\/contact\/\">Contact us<\/a><a class=\"csh-btn csh-btn-ghost\" href=\"https:\/\/dev.cablesafe.com\/ar\/quote\/\">Request a quote<\/a><\/div><\/div><\/div><\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why can't I see prices?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pricing depends on the product, quantity, destination and applicable distributor agreement. Request a quotation for current pricing.\"}},{\"@type\":\"Question\",\"name\":\"Can I request a quote for several products at once?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. 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